RV 101® Dealer Customer RV Walk Through RV Orientation® Online Video Training Program
A great way to teach your customers everything about their new RV, plus a bonus RV Essential Items Video Course.
When you purchase an RV the dealership gives you a walkthrough to demonstrate how to use the systems and accessories on your new RV. I refer to this training as an RV Orientation®. This video training program puts the RV orientation® into a combined video and written training format.
Note: These videos are an orientation walkthrough that includes videos for both motorized and towable RVs. If your RV dealer does not offer these RV videos as part of your RV buying experience please let them know about our RV Online Training Program.
You can purchase the 3 video training programs included in this course individually:
This is a bundled RV Training Program that includes 3 of our video training programs:
This RV online video training program can be viewed from computers, tablets, and smartphones. This training program includes full-feature video segments, written text, short video segments, related articles written by Mark Polk, helpful tips & tricks, RV play & learn crossword puzzles and quizzes to help you retain all of the information.
We put this RV training program together specifically for RV Dealer customers. This RV training program includes complete sections for both motorized and towable RVs.
Relax in the comfort of your own home or RV and let us walk you step-by-step through all of the systems of your RV. Buying an RV is exciting and when you pick it up the only thing on your mind is getting it home and planning that first trip. Yes, the dealer gave you a walk-through of the unit, but there was so much information and excitement that it was overwhelming.
Now it’s parked in your driveway and you can’t remember what was covered during the walk-through orientation. Don’t worry, we put all of the information into an easy to understand course that you can read and view as many times as you like, or need to, until you are comfortable using your new RV.
What does RV orientation mean? RV orientation is a term we use to describe an RV dealer’s class given to the consumer after an RV is sold. The RV Industry term is RV walk through.
Our RV Orientation program should be viewed prior to the RV dealer's staff giving the RV customer the RV dealer walk-through. This way, the customer is already familiar with how the RV systems work, cutting down on time, questions and follow-up calls to the dealership.
It is our goal to assist you in learning how to properly and safely use and maintain your Recreation Vehicle. In our unique online training course we put the RV dealer orientation (walk-through) class into video format (with supporting text and learning tools).
What kind of online training will I receive?
The easy to understand format uses charts and hands-on demonstration to cover topics like campground setup, the LP gas system, water system, wastewater system, and the electrical system. In addition to the major systems of an RV the video includes instruction on RV appliances and RV accessories. The video is generic and covers both towable and motorized RVs.
Also, when you purchase a new RV the dealership usually gives you what is referred to as a starter kit. The starter kit is typically made up of an RV drinking water hose, a sewer drain hose, a roll of RV toilet paper and some holding tank treatments. It’s a nice gesture, but you will quickly discover you cannot go camping and properly set-up and use the RV with these limited supplies. In fact, there are many other products you will need, to make all of your RV trips more enjoyable.
To assist you in being better prepared for any and all camping scenarios you receive a bonus RV course titled "RV essential items" highlighting and demonstrating what products you will need to make all of your camping experiences more enjoyable. Most of these RV essential items are available at your local RV dealership. A certificate of completion is a part of both the orientation and the towing courses. If the customer completes the course in it's entirety, a certificate will be generated. The customer can print this certificate as proof of completion.
To get started Click on Enroll, enter the coupon code your RV Dealer gave you and start your RV education right now!
If there are other RV topics you are interested in learning about after completing the RV Orientation training course be sure and check out our entire offering of RV training courses available at RV Online Training.
Happy RV Learning!
If you are an RV Dealer:
RV Education 101 offers two incentive programs for using the online RV rental training course:
- If you are a peer to peer RV rental operation or private RV owner who rents, we offer an affiliate program that pays 30% commission for referrals who enroll in the rental training program. You simply sign for the affiliate program and post information about the training course on your site using your affiliate link.
- If you are an RV rental company or rental dealer (renting RVs you own) we offer a comprehensive RV online orientation program to assist in educating your rental customers. we can sell any amount of coupons for the RV Rental program to hand out to your customer to gain full access to the rental orientation for $5 per coupon for each customer. CLICK HERE TO BUY COUPON(S)
Note: If you would prefer to purchase the RV Orientation DVD at a dealer discount contact dawn (at) rveducation101 (dot com)
After you sign up as a participating RV dealer we will email you a PDF form that you can print and give to each of your customers. You can give it to your customer when they complete the F&I paperwork, or prior to their scheduled dealer walk-through class. The PDF form provides your customers with easy to follow instructions and the coupon code required to access the online training material. It’s that easy!
Great Customer Service…
Providing your customers with this complimentary gift from your RV dealership accomplishes two very important goals:
1) It lets all of your customers know you genuinely care about their RV education. Every time they watch the complimentary RV Orientation training video they will think of your RV dealership and the fact that you were concerned about educating them on their new RV purchase, after the sale. Talk about great customer service.
2) Your customers will already be familiar with how the RV operates and will be able to ask more targeted questions during the dealer walk-through orientation. This will also decrease the amount of time your paid employees spend giving the walk through.
To get more information on how this online RV training program can benefit the customer oriented RV dealer contact: dawn (at) rveducation101 (dot com)
Our goal since 1999 has been simple; to help educate the RV consumer so they stay actively involved in the RV lifestyle. Customer satisfaction regarding RV training boils down to retention. The RV consumer cannot retain overwhelming system operations of a new unit with a one-time 2 hour class. The RV Orientation Training Program affords the new RVer an opportunity to review the information as many times as needed to become proficient at using and operating their RV.
Mark Polk, producer & host of America's most highly regarded series of RV
training videos, books, and e-books is a retired Army Chief Warrant Officer
Three who specialized in wheeled and track vehicle fleet maintenance operations
throughout his military career.
In addition to owning and operating RV Education 101® since 1999, Mark is an RVer and has a very extensive background in the RV industry. He began at age 15, washing RVs at a dealership in North Central Pennsylvania. It wasn't long before he was working as an apprentice RV technician under the guidance of the RV service manager. Upon retiring from the U.S. Army Mark worked in RV service, RV sales and RV management.
As the owner of RV Education 101 he has spent the last 20 plus years educating millions of RV consumers on how to properly and safely use and maintain their RV, through RV Education 101's vast offerings of RV training material.
Mark also has a degree in Industrial Management Technology and his 30 plus years of experience in maintenance includes working as an RV technician, a wheeled vehicle and power generation mechanic, an automotive maintenance technician, Battalion and Brigade level Maintenance Officer, an RV sales manager and RV Finance & Insurance manager.