Chuck Woodbury, editor RVtravel.com
I met Dawn and Mark back when they had just produced their first video, which must be about 20 years ago. We have worked together ever since in too many ways to count. They're good people, totally committed to what they do and absolutely sincere about their passion to educate RVers. I admire them hugely for their commitment and hard work. Honestly, I can't figure out how Mark can produce so much great content — articles, videos,online courses, books — and still have time to eat and sleep. Anyone who is lucky enough to work with these two will never be disappointed and I mean never.
Here at Rousseau’s RV we find that our customers want to understand how their RV works and how to protect their investment for the long term. “The RV book”, by RV Education 101 is a great source of knowledge, spelling out the details in layman’s terms for easy understanding. I think anyone that owns an RV should be required to read chapter 6 explaining the basic operation of all the mechanical systems in a typical RV. Additionally, many people new to RVs have picked up a copy to not only familiarize themselves with what’s involved in owning an RV but also to help them decide what they really need for their planned usage. Everything is explained in an easy to read format from: “So you’re thinking about a camper…” to “How do I winterize and put my unit in storage off season?” This book is a solid gem of knowledge every RVer should own!
Rousseau’s RV Center
Janine Pettit - creator of and an Ambassador for Girl Campers everywhere has this to say about RV Education 101: “Mark and his wife Dawn run the RV Education 101 website, have produced over 350 YouTube videos, and Mark Polk has a widely read blog on Go RVing. He is an industry leader in safety and education and always provides his expertise and experience to seasoned RVers and newcomers alike.”
Janine called upon Mark to help her determine if she needed a weight distribution hitch and to help her understand the criteria used to make that determination. Find out more about what they talked about HERE
Bob Zagami the Executive Director of New England RV Dealers Association:
Small business entrepreneurs who see a problem, create a solution, launch a business and make life easier for those who buy their products and services drive the economy of this country. I think that's an apt description of what Dawn and Mark Polk envisioned when they launched RV Education 101. The problem was inadequate training being provided to new RV owners, the solution was to create a company that focused exclusively on creating education and training products that would provide exactly what RV consumers were looking for. I've had the pleasure of knowing and working with Dawn and Mark since the first year they were in business (1999), when I was a freelance reporter with RV News. I've never heard a bad word spoken about Dawn and Mark, or a negative comment about their company or their products. They are exactly what every small business in America should strive to become. They have faced challenges head-on and found ways to overcome them. They have survived recessions and the ups and downs of our industry. And they continue to develop new products and services for RV enthusiasts all around this great country. I can recommend RV Education 101 from personal experience as and industry consultant, freelance writer, and as the Executive Director of the New England RV Dealers Association. I think these products should be on the shelves of every dealer and parts and accessories store. I think these products should be provided to customers by dealers when they are delivering a new RV, whether it is that families first RV or the tenth RV. That's how good these products are . . . that's how good this company is . . . and that's how professional Dawn and Mark are. You will enjoy doing business with RV Education 101, and you will quickly appreciate the value and professionalism they bring to our industry and RV consumers every day.
GREG GERBER Founder of RV Daily Report:
Mark Polk has written a superbly insightful book on how to use and properly maintain any recreation vehicle. This indispensable guide will save RV owners plenty of money and countless hours of frustration. With the possible exception of a sewer hose, The RV Book should be the first thing new RV owners buy. After reading it, they should store it in the cabinet above their refrigerator - it will be like taking an RV service technician with them on vacation. As a seasoned RV user himself, Mark knows first hand what all RV owners need to know to enjoy a hassle-free and safe experience on the road and in the campground. Don't have an RV yet? The RV Book can help anyone select the right motorhome or travel trailer based on the unique needs of his or her family. Mark skillfully guides even the most novice of RV users through the sometimes complicated maze of buying, owning, storing and maintaining a recreation vehicle. The book's resource section lists the names of scores of companies and associations directly involved in the RV industry, along with their web addresses should further information be desired. Reading The RV Book is just like buying 10 years of RVing experience.
Rollin' On TV
Rollin' On TV always strives to bring you the highest quality educational, entertaining and informative material, both on TV and on-line. That is why we partnered with RV Education 101 more than 2 years ago. Mark's video tips and articles have been a strong part of our website and social media since then. There are many so-called RV experts out there and you may or may not receive the right answers for your particular situation. The more we learned about Mark's background the more we were convinced that this was the right company for us to work with in regards to RV Education!
If you want to learn from the pro in this RV industry, we highly recommend you look at the collections offered by RV Education 101.
Stephanie and Jeremy Puglisi of RV Travel Atlas
Mark Polk of RV Education 101 is simply one of the most experienced RV experts in the industry today. He started washing campers at an RV dealership when he was just a teenager, and he couldn’t resist tinkering around in the service center even at that young age. After a career in the military, Mark returned to his roots as an RV sales manager and then later, finance and insurance manager.
Now RV enthusiasts are the lucky recipients of all that knowledge he accumulated along the way. After working at the dealership for years, Mark realized that customers couldn’t possibly retain all the information they were given when purchasing their first RV. In a pre-You Tube world, he knew they needed video tutorials that they could refer to again and again.
So RV Education 101 was born.
Mary H Kloman
Ken & LaDonna Wade....North Carolina
My name is Judy Grant and I recently purchased your on Class A Motorhomes and the 10 minute one on what to have with you. I just what to say thank you. These two videos were the best thing we could have purchased. My husband and I are "rookies" to RVing and we have started with a 97 Winnebago Adventurer. The dealership we purchased it from gave us a "walk through" so to speak, but it was nothing like the detail you gave in the video.
I would like the other item the 10 minute tips video. And we will certainly be ordering MANY MANY more items from you. Again, your service is unmatched, and I have already watched all three of the videos and read the book. I cannot tell you how helpful this is for "new RVers". We are quickly telling everyone about your site, products and most of all your fantastic customer service. I cannot say enough good things about your company. We will be clients for many years to come. Congratulations on such a marvelous job!
Thanks so much!
We received our videos and bumper sticker last week and watched them again last night. We are really impressed that you have actually put out a product that is all inclusive and fully useful. As I told you before, we are amateurs with a capital A, and you have given us a shot of confidence with all of the relevant information. We are reading the rvu articles often. Thanks for the help.
Lee & Verla......Missouri
I didn't know sites like yours existed and we are so thankful to you and your wife for taking the initiative and meeting this need. We are just beginning to prepare for our dream by educating ourselves. "RV Buying Tips 101" is the first order of business today.
Lori and Jim Williams
I just wanted to express my appreciation in all that you say AND do. You guys are some of the nicest people I have never met. I would, however, love to meet you someday. If ever you find your travels bring you anywhere near northern Illinois give us an e-mail where you'll be staying. It would be such a pleasure to camp with you guys. Keep up the outstanding work! Looking forward to more of your inspirational words and knowledgeable advice. As my kids say, " You Rock!"
HI The 3 videos all arrived on Friday. I got a chance to see them all this weekend. They are fantastic. What a great idea they were. I have never been in a rv before so these will definitely be of use when I pick it up next month. I learned alot from them and feel comfortable now to take the rv out and not have stuff go wrong.Thanks again, Nick Jensen....Canada
Just wanted to let you know that I am new to RV'ing (just bought my first expandable last month). I have been using the videos and getting the newletters from RV Education 101 and they have been godsends to a newbie like me.
I am working on the RV education site to get an RV "diploma" as well...much to learn.
Please keep up the great work and pass my thanks on to your husband too! I recommend your site to every RV'er I meet. Good news for your company is that whenever I mention your site, many already know about it. Looks like you're meeting the needs of a lot of people.
How to set up the trailer and handle trailer chores was also useful.
All of the videos have been a great help to me by both explaining the technical aspects of the camper, as well as just taking the edge off of the fear of the unknown. Just seeing it done with ease, makes me feel more confident that I can do it too. Also, I don’t know of many business owners these days who will take the time to explain something to their customers the way you have. I can’t give you enough praise.
I get your newsletter and find it the best info I've been getting! I also receive another weekly newsletter and like that as well; but you guys are second to none as you offer so much info in your letter as well as links. Love your whole "RV 101" site!! Thanks so much and God bless you!!
Reviewing the video on DVD gave us the added advantage of being able to watch it completely through or jump from chapter to chapter. We watched it completely through and used the chapter buttons to quickly jump to information we wanted to see again. This can be done on a dvd player, a computer, or as we did on our laptop.
Mark Polk hosts the video and took us step by step through the pop up from making sure you haven't overloaded it which can be dangerous, to backing it in at the campground, and how to hook everything up. He includes do's and dont's that not everyone may realize are important. Mark does not speak over your head, he speaks in everyday, easy to understand language. He speaks slowly, but not too slowly making it easy to follow him and repeats a few things in a variety of ways to help the viewer completely understand. Watching the video, it seems as though he is a neighbor, friend, or family member with RVing experience who has come along with you for your first trip in the pop up.
When we had completed viewing the video, even Michelle felt that she could comfortably take the pop up on a trip alone. Normally her "setting up" duties at the campsite do not involve the camper itself but instead asking when she'll be able to get to the cooler before the kids ask one more time if they can have a pop and when the camper has been set up, she goes about laying out pillows, sweeping the floor, and hanging ropes for wet towels. She now wants to know when she'll get to hook up the brake lights *laugh*.
We believe the RV Education 101 videos (www.rveducation101.com ) to be an essential part of your video library if you are already the owner of an RV, considering purchasing another type of RV, or are considering purchasing a recreational vehicle for the first time. We highly recommend this video to someone who has been given the opportunity to borrow a friends pop up. The value of properly caring for a friends RV is priceless.
If you already own an RV, even if you've owned it for years, the video contains information that you might not be remembering from season to season and it would be perfect viewing for that first warm spring evening when you know you can't pull the RV out yet but the camping bug has made you itch. If you are considering purchasing another type of RV, we can only guess that each video is similar in style and will seamlessly help you make the move. Last but not least, if you are considering your first RV purchase, this video will give you the comfort and confidence of knowing that you'll have many years of enjoyment and value in your purchase, can safely move it from location to location, and will know how to avoid doing damage to your RV that can be costly.
This video will lead you through 60 plus minutes of charts, hands on and easy to understand instruction that will walk you through your pop-up from the time you leave your home, until your trip is over and everything in between including how to store it!
RV EDUCATION 101.COM have redesigned their Videos and E-books as well as added to their extensive library. If you are NEW TO RVING they definitely have something to share with you but even EXPERIENCED RVERS will gain mega information from this reasonably priced line-up of help. From Understanding your first RV (separate walk-thrus of Class A and C motorhomes, travel trailers, pop-ups, rentals etc) to Winterizing to Storage to Must-Have easy Add-ons to Check Lists and so much more. You owe it to yourself to check out their complex selection of available assistance.
Annette Autry, President of Allsport RV Center in Fayetteville North Carolina:
"The RV training videos help me to provide a more meaningful and informative walkthrough experience for my customers. It really prepares them, so they ask more substantive questions. The videos solve a lot of problems out there and make the customer a happy customer"
"This approach, ultimately helps my customers achieve a higher level of product knowledge. It also lessens the frequency of follow-up phone calls from consumers because the videos answer many of the questions they are likely to have. A good percentage of your complaints from customers reflect a lack of knowledge rather than a real problem. These videos allow them to have an understanding of the whole vehicle."
Dealers feel that Polk's instructional videos are worthwhile. "They make our customers better educated."